Article By Herb Kimble. An important aspect to having a successful business is to have your customers have access to help or assistance 24 hours a day, 7 days a week. Employing a virtual receptionist allows for this to be easily attained. Incorporating this position into your business is a great way to receive positive customer service reviews and retain happy clients. Professional answering services have proven to increase satisfaction in both customer and workers reviews. These trained professionals are able to provide immediate, accurate responses to whatever your customers’ needs or questions are. Custom features of such a service include: immediate pick up times, polite and professional receptionists, customizable…